How (and when) to say sorry in Italian

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Today's Italian words
Quando dici "mi dispiace" di solito? = When do you normally say sorry?
Quando = when
Dici = you say
Mi dispiace = I'm sorry (literally, "it displeases me" or "to me, it displeases")
Di solito = usually
Quando non ho moneta = when I don't have change
Quando = when
Non ho = I don't have
Moneta = change
Oppure quando qualcuno mi racconta un accaduto triste = or when someone tells me about a sad event.
Oppure = or
Quando = when
Qualcuno = someone
Mi racconta = tells me
Un accaduto = an event/occurance
Triste = sad